If you have a problem with your drinking water, stormwater or wastewater, contact your local city council (details below).
Hutt City Council |
Porirua City Council |
Upper Hutt City Council |
Wellington City Council |
South Wairarapa District Council |
Under Alert Level 2 our Petone Office is closed and visitors are by appointment only.
If you have a complaint, please call 04 912 4470 or email customer@wellingtonwater.co.nz to access our free complaints process. If we cannot resolve your complaint, you can contact Utilities Disputes on 0800 22 33 40 or go to www.utilitiesdisputes.co.nz
Utilities Disputes is a free and independent service for resolving complaints about utilities providers.
Media outlet enquiries:
If you're a media outlet and have a query, please contact our media team at media@wellingtonwater.co.nz or call us on 021 302 259.
If you have any other queries, please use the contact form below.