Water Restriction Level 1 is now in effect across Wellington City, Lower Hutt and Porirua, joining Upper Hutt and South Wairarapa who are in Level 1 year-round.

Water Restriction Level 1 asks people to use sprinklers every second day.

If you live in an even numbered house, you can use sprinklers or irrigation systems on even numbered days between 6-8am and 7-9pm. If you live in an odd numbered house, the same rules apply for odd numbered days.

In this section
Your Water / The Network / Wastewater / Wastewater Treatment Plants / Seaview Wastewater Treatment Plant

Seaview Wastewater Treatment Plant

The Seaview Wastewater Treatment Plant serves a population of about 160,000 in Upper Hutt, Lower Hutt and Wainuiomata. The wastewater is treated or cleaned  through a series of screens, tanks, bioreactors, clarifiers and ultraviolet treatments before being discharged into the open sea near near Pencarrow Head / Te  Raeakiaki where it is quickly diluted.

Latest news

Due to the need for an urgent repair, the Seaview dryer was taken offline. The majority of the work has been completed, which has allowed us to bring the dryer back online. However, to address the remaining backlog of wet sludge that built up while the dryer was offline, we will continue to load out and truck sludge to the Silverstream Landfill until approximately the end of next week (September 28th). This will protect the biological process and help make sure the plant remains healthy and balanced.

Check out more information by clicking on the FAQs below.

Latest update - September 25th

FINAL UPDATE: 25/9, 5.30pm
Sludge trucking from Seaview Wastewater Treatment Plant to the landfill is now complete. The final load was delivered this morning.
We are continuing to closely monitor the health and balance of the plant, and the biological process is working well.
Thank you again for your patience and understanding as we completed this important work.

 

Past updates

UPDATE 5: 21/9, 12pm

Thank you again for your patience and understanding as we’ve worked to complete these repairs.

As previously communicated, the majority of work has been completed and the dryer has been brought back online.

Our latest assessment shows that additional sludge trucking is required to reduce the backlog of sludge completely and maintain the health and balance of the plant. We expect to be trucking sludge until the end of next week (approximately September 28th). We will assess this again after a few days, and advise you directly if anything changes.

Removing this remaining sludge backlog will help us continue to protect the biological process of the plant, and reduce the risk of any longer-term odour.

We appreciate the impact that odour can have on the community. We want to assure you that our odour surveys indicate that the increased odour is directly related to the wet sludge being unloaded. The following risk mitigations remain in place:

- Temporary shielding around the sludge load out area to act as a wind break

- The sludge is being well wrapped to reduce the risk of any odour getting out.

- The odour neutraliser will be used as needed

- Odour surveys are underway to monitor odour

If you have any questions or would like to receive these notifications via email, please reach out to community@wellingtonwater.co.nz

----------------------------------

UPDATE 4: 10am, 18/9

Thank you again to the community for your patience and understanding as we have worked to complete this repair.

The majority of the work has been completed, which has allowed us to bring the dryer back online. However, to address the remaining backlog of wet sludge that built up while the dryer was offline, we will continue to load out and truck sludge to the Silverstream Landfill until approximately the end of this week. This will protect the biological process and help make sure the plant remains healthy and balanced.

Site surveys and community odour scouting continue to indicate that any odour (over and above the odour from the plant itself, and everyday operational maintenance) is directly related to the wet sludge being unloaded. We expect that this will disperse once the remaining wet sludge has been removed.

----------------------------------

UPDATE 3: 5pm, 15/9

Kia ora koutou,

A brief update to advise that repairs are ongoing, and sludge continues to be trucked to Silverstream landfill. The biological process of the plant remains balanced, and we are continuing to monitor it closely. Onsite surveys indicate that any increase in odour is coming from the sludge load-out process, as expected.

Thank you again for your patience as we complete this important work.

----------------------------------

UPDATE 2: 10am, 12/9

Sludge load-out will begin slightly earlier than previously advised, between 11-12 noon today.

We expect that this first load-out will be the most odourous, as the sludge has aged while the dryer has been offline. We are doing all we can to reduce the risk of this impacting the community, and apologise for any odour you may experience.

Work on the repair will continue over the weekend.

----------------------------------

UPDATE 1: 9:45am 11/9

We can confirm that sludge will begin to be unloaded tomorrow afternoon.

The below risk mitigations are in place:

- Temporary shielding has been put up around the sludge load out area to act as a wind break

- The sludge will be well wrapped to reduce the risk of any odour getting out.

- The odour neutraliser will be used as needed

- Odour surveys are underway to monitor odour

However, the first sludge loadout is expected to be the most odourous, as the wet sludge itself has been stored for a few days and will have aged. We expect further loadouts to be less odourous.

The biological process itself remains within acceptable levels, and is being closely managed.

Thank you for your patience and understanding as we complete this vital repair.

---------------------------------

Kia ora Seaview,

To complete an urgent repair, the sludge dryer has been taken offline. To protect the health and balance of the plant, sludge needs to be unloaded at the Seaview Wastewater Treatment Plant and transported to Silverstream Landfill. At this stage, we expect this work to begin later this week, and be completed by the end of next week.

When the sludge is unloaded, this can cause a temporary increase in odour. We anticipate the first loadout to be the most odourous, as the sludge being unloaded will have aged while being stored. We’re doing all we can to reduce the impact this has on the community, by:

- Putting up scaffolding around the loading zone to limit the spread of odour

- Making sure that the trucks transporting the sludge will be well-covered

- Using odour neutralisers when we need to

- Surveying the plant and the surrounding community to monitor odour

We’re also keeping a close watch on the plant's biological process – this is key to reducing the risk of any long-term odour issues. We’re working hard to keep the plant healthy, and unloading this sludge will help us to do exactly that!

If anything changes, we’ll let you know. Otherwise, we’ll update you when the work is complete.

Why do we need to unload and truck sludge?

Unloading and trucking wet sludge helps to protect the health of the plant, which reduces the risk of the biological process becoming unbalanced. If the sludge is left to build up, the process can be significantly impacted. This could result in the long-term increase in odour. 

How long will sludge be unloaded?

While the dryer is back online, our latest assessment shows that additional sludge trucking is required to reduce the backlog of sludge completely and maintain the health and balance of the plant. We expect to be trucking sludge until the end of next week (approximately September 28th). We will assess this again after a few days, and advise you  if anything changes.

Is there any risk of odour?

While the sludge is loaded onto trucks, there may be a short-term increase in odour. We expect that the first loadout will be the most odourous, as the sludge has aged while being storedWe are doing all we can to reduce the impact of odour on the community. While unloading the sludge causes a short-term increase in the risk of odour, it actually reduces the risk of long-term odour, by protecting the biological process from becoming unbalanced. 

What are you doing to reduce the risk of odour impacting the community?

Reducing the impact of odour on the community is our top priority. We are undertaking the following actions to do so: 

  • Scaffolding will be erected around the loading zone to limit the spread of odour 

  • The trucks will be well-wrapped to prevent odour 'leaking' 

  • Odour neutralisers will be used as needed 

  • Odour surveys will take place on site and in the community to monitor odour 

We are also carefully monitoring the plant’s biological process, to help keep it in balance. When the plant is healthy and balanced, odour is generally at a minimum.  

Unloading and trucking sludge is key to keeping the plant’s biological process balanced. The plant is currently in good health, and we want to keep it that way - so we are moving quickly to take action as soon as possible. The longer we leave sludge to build up in the system, the higher the risk of the process becoming unbalanced. This could have a significant impact on odour. That’s why we’re working as quickly as possible to begin trucking sludge.  

What communication can I expect?

We’ll let you know if the timeframe changes, and once the repair is complete and the dryer is back online.  

Odour level indicators

 

The level of odour experienced by the community is influenced by many internal and external factors.

With all these variables, odour can't be forecast with a high level of confidence.

What we can do is monitor the internal factors at the plant which can give an indication of possible odour, and communicate these clearly.  

 

Internal factors

External factors

  • the health and balance of the plant 

  • wind

  • plant maintenance and operations

  • weather

 

  • location

The health and balance of the plant

Seaview Wastewater Treatment Plant uses a biological process to help treat wastewater, which we work to keep healthy and balanced. This process is complex, with a number of factors. Two of these are Mixed Liquor Suspended Solids and Dissolved Oxygen levels. We use these to help give an insight into how the biological process is managed. We'll update these every month in the graphs below, where green indicates the standard target range for these factors at Seaview Wastewater Treatment Plant. Please note that these ranges are not the same at every treatment plant. 

When they are within or close to the target range, it is a good indication that we can expect odour to be at a minimum, unless there is an operational issue at the plant. However, some external factors (i.e. a weather event impacting the flow of wastewater into the plant) may require the team to make the levels higher or lower in order to keep the biological process balanced and healthy. 

Plant maintenance and operations

Seaview is an aging plant, with routine operations and maintenance occurring every day, and unplanned urgent maintenance commonly needed to address issues as they crop up. Major project work is intermittent as we continue to address odour and work to upgrade the dryer. 

All of these can affect the level of odour experienced by the community, so we work to keep people as up-to-date as possible with all the plant's maintenance and operations. You can find the latest information here under 'Updates'.

Odour Update

Did you know?  The direction of the wind can impact where odour is experienced. Commonly, a northerly impacts residents of the southern suburbs, while a southerly can carry odour up the valley where it affects residents in the northern suburbs.  The weather forecast can let you know what way the wind will be blowing.

Scheduled Works   Some Risk

Join the Seaview mailing list

Sign up if you want to receive notifications and updates about the plant

Seaview Newsletter

Find more information about plant activity and projects

Odour Project

Learn more about the ongoing works to reduce odour at Seaview Wastewater Treatment Plant

Making a complaint

If you have a complaint about Wellington Water directly, please call 04 912 4470 or email customer@wellingtonwater.co.nz to access our free complaints process.

After hours, please contact the Hutt City Council Call Centre on 04 570 6666 / 0800 488 824.

Greater Wellington Regional Council is the regulatory agency for reporting airborne discharges 0800 496 734.  

Complaints to the Seaview Wastewater Treatment plant can be sent to the following contact details: 

First point of contact: Veolia Duty Manager - Call 0800 928 371. 

Veolia's Duty Manager contact number operates 24/7 as such complaints can be directly forwarded to them especially if the complaint is urgent and/or happened after office hours. 

When a complaint is received, the following information will be recorded: 

  • Name 
  • Contact details of the customer 
  • Nature of the complaint 
  • Date and time 
  • Location 

Complaints shall be actioned within 24 hours upon receipt and the records being written to the plant's operational incident log.  Odour and/or wastewater discharge complaints will be forwarded to the regional council.

Plant performance


Current status: Non-compliant

Period: August 2025

Commentary:
The plant is compliant for effluent quality.

Discharges:

There were three consented wet weather discharges to the Waiwhetū Stream in August.

 

Odour Complaints

There was one odour complaint received in August.

 

Items of significance:

Primary Sedimentation Tank (PST) refurbishments :

Planned refurbishment to PST #1 was completed in August. This means all four PST's have been refurbished in the past 12 months and will help stabilise the plants biological process. 

Community Odour Monitors:

The project is progressing well with the first two monitors installed at the plant in August. The remaining three
monitors will be installed in the designated community locations and commissioned before end of September.

Odour Treatment Project

 

What has been completed: 

  • The contractor design has been approved accepted by Wellington Water
  • 50% of the new milliscreen ducting has been installed
  • Sealing of the external ducting is complete

 

What is coming up: 

  • Installation of the new community odour monitors to be completed
  • Complete installation of the new milliscreen ducting
  • Progress on remaining stage 2 construction works

Read the full August 2025 Seaview wastewater treatment plant monthly performance report. 

Resource consents

Resource consent reports

Annual Reports:

Seaview Wastewater Treatment Plant Annual Resource Consents Report 2024/25

Seaview Wastewater Treatment Plant Annual Resource Consents Report 2023-24

Seaview Wastewater Treatment Plant Annual Resource Consents Report 2022/ 23  

Seaview Wastewater Treatment Plant Annual Resource Consents Report 2021/2022

Seaview Wastewater Treatment Plant Annual Resource Consents Report 2020/2021

Seaview Wastewater Treatment Plant and HCC/UHCC Trunk Main Annual Resource Consents Report 2019/2020

 

Quarterly Reports:

Seaview Wastewater Treatment Plant - January - March 2025 - Quarterly Resource Consents Report

Seaview Wastewater Treatment Plant October - December 2024 - Quarterly Resource Consents Report

Seaview Wastewater Treatment Plant July - September 2024 - Quarterly Resource Consents Report

Seaview Wastewater Treatment Plant January - March 2023 - Quarterly Resource Consents Report

Appendices: 

Appendix IV - Annual Resource Consents Report - Hutt Valley Tradewaste Report 2024/25

Appendix V - Annual Resource Consents Report - AEE Waiwhetu Stream Wet Weather Discharges 2024/25

Appendix VI - Annual Resource Consents Report - AEE Non-compliant Discharges 2024/25

Seaview Wastewater Treatment Plant October - December 2024 - Quarterly Resource Consents Report - Appendix

Seaview Wastewater Treatment Plant Annual Consents Report 2023-24 - Appendix ||| Trade Waste

Seaview Wastewater Treatment Plant Annual Consents Report 2023-24 - Appendix IV Assessment of Effects  if wet weather overflow discharges to Waiwhetu Stream

Seaview Wastewater Treatment Plant Annual Consents Report 2023-24 - Appendix IV Non-compliant discharge assessment

Public health statements on the use of the treatment plant odour neutraliser

Summary

Potential health concerns associated with exposure to quaternary ammonium compounds are most likely associated with direct contact with undiluted product i.e. the staff preparing the solution.  Staff exposure risk is managed by following the correct health and safety procedures. Quaternary ammonium compounds are often part of household cleaning and disinfection products and so exposure to the public is relatively common.  Given the level of dilution of the product used in the cannon, and the distance between the placement of the cannon and potential locations for public exposure (typically this type of cannon dispersal method has an estimated droplet range of 50-100 metres) that effectively dilutes the strength further, we would not expect this to represent a health risk for the general public.  

Te Whatu Ora - Health NZ - April 2023

_________________________________

In May 2024, The plant operator, Veolia, switched to a new product Odour Neutraliser Plus (SCD1100) which is manufactured by biOx Environmental. This is a stabilised chlorine dioxide product that oxidises odour molecules such as Hydrogen Sulfide. The product is safe when used as directed and is utilised in wastewater treatment plants, landfills and transfer stations throughout New Zealand. While the previous product Hi Chem Disinfectant Reodorant  presented no public health risks (see above) we decided to act on complaints from the community about the odour it generates and changed to Odour Neutraliser Plus (SCD1100). More information about this product

Independent assessment on the impact of the odour neutralisers

Regarding any impact of the odour neutralisers, an independent assessment has been undertaken and the report concluded that the potential health risks regarding the use of the odour deodorisers are low and acceptable in accordance with New Zealand Guidelines. A copy of the report can be found here.

Odour Investigation Reports

Consents

One of the nine resource consents permitting the operation of the plant, consent ‘WGN120142 [33408] Discharge Treated Wastewater to Stream ' expired in 2018.

Prior to the expiry of this consent, Hutt City Council applied to Greater Wellington Regional Council (GWRC) for a new consent to temporarily discharge treated wastewater  to the Waiwhetū Stream.

While the reconsenting is underway, we continue to operate under the existing consent.

 

In general, the consents allow Hutt City Council to:

  • discharge treated and partially treated effluent through an existing outfall,

  • discharge mixed disinfected, treated and milli-screened wastewater during and/or immediately after heavy rainfall,

  • discharge mixed disinfected, treated and milli-screened wastewater during maintenance,

  • discharge of contaminants to the air, and

  • to occupy the stream and coastal marine area with an outfall structure.