Severe weather conditions from Wednesday 30 April to Friday 2 May may impact the network
Severe weather conditions may impact the network

Due to severe weather conditions forecasted from today, 30 April until Friday 2 May, there may be impacts on the network, 

Heavy rain increases the chance of excess stormwater entering the wastewater network, which it doesn’t have capacity for. This means there is a higher risk of wastewater overflows during wet weather events or emergencies such as major power cuts.

Our operations team are checking known risk areas and working to ensure that the stormwater network will be running as smoothly as possible. 

 
In this section
Emergency Preparedness

Emergency Preparedness

An emergency is any event that endangers, or has the potential to endanger, people, and/or property.

If an emergency situation occurs, the Head of Risk and Assurance or another senior leader (with appropriate authority) will declare an emergency for Wellington Water, including activating our Emergency Management Team (EMT).
(Note: the EMT may also be activated for other events e.g., significant disruptions to our service delivery.)

Wellington Water’s main office line can be reached on (04) 912 4400

People Welfare Toolkit

Community Hubs

Link to Escalation Roster (you will need to log into your Wellington Water account)

 

 

 

Emergency Declaration

An emergency is any event that endangers, or has the potential to endanger, people, and/or property.  

The following links will assist you when an emergency is declared.

Before An Emergency

Make sure you are prepared;

  • Your Emergency Contacts are up to date with P&C
  • Have a family emergency plan  - Getting Ready Website
  • Have your Manager and teams cell phone numbers loaded
  • Sign into work locations
  • Have access to Wellington Water on twitter, facebook, email and the intranet
  • Check your remote access works
  • Keep your laptop and phones charged, have a plug in charger for your vehicle.
  • Full your fuel tanks
  • Have a get away kit including;
    • water bottle & non-perishable snacks
    • change of warm clothes
    • sturdy walking shoes
    • personal medication
    • sunhat & sunscreen
    • copy of People Welfare Toolkit & a printout of a safe route home

 

During An Emergency

An Emergency Management Team (EMT) will be setup

  • Earthquake: drop, cover, and hold. See Getting Ready Website
  • Tsunami threat, head to higher ground; or if there is little or no time, stay in or head to a multi-storey building, to the 4th storey or above.
  • Check on your family’s welfare and do what’s necessary.
  • Listen to the radio or TV, follow the advice of Civil Defence, Police, and other emergency workers about access to buildings or parts of the city
  • Fire or bomb threat happens, a building evacuation will occur.

 

During Work Hours

  • Follow the advice of the EMT, the emergency Wardens and your 
    manager.
  • Large or long earthquake occurs and there is a risk of tsunami - head to high ground. If there is not enough time, head to level six or above of a multi-storey building.
  • Don’t go home without telling your manager or someone else in your team. If you are concerned about your own safety, notify your manager that you are going home.
  • If you are out of the office, try to phone, text or email to report your location to your manager as soon as you can. They will let you know what to do.
  • If you are told to go home, stay there until further notice.

 

Emergencies Outside Normal Working Hours

  • Be ready to evacuate your home, if necessary, with your disaster kit.
  • When you can, and you have confirmed you and your family’s safety:
  • Head to the nearestsafe and accessible major Wellington Water 
    facility.
    • Take enough food, drink, clothes, and medication for 
      three days
    • Take a sleeping bag, phone charger, torch, batteries, radio and protective clothing (if you think it will be required) and anything else you need to help in the response.
  • Decide whether to walk, bike or drive (drive if you have a Wellington Water four-wheel drive vehicle).
  • Record the state of the roads and assets as you go, including the date and time you pass them. Report this information to your manager or the EMT (email Emergency Response Email
  •  If the Police stop you on your way, explain your job; that you work for Wellington Water and you are required for first-line emergency work.
  • If travel isn’t possible, go to your nearest Council Emergency Operations Centre or Civil Defence Centre and let them know you work for Wellington Water

Helpful Phone Numbers

Carterton District Council  06 379 4030
Earthquake Commission (EQC) 0800 326 243
Emergency (Fire, Ambulance, Police 111
Greater Wellington Regional Council  0800 496 734
Hutt City Council  04 570 6666
Hutt Hospital 04 566 6999
Kapiti Coast District Council   04 296 4700
Masterton District Council 06 370 6300
Porirua City Council  04 237 5089
South Wairarapa District Council 06 306 9611
Upper Hutt City Council  04 527 2169
Wellington City Council  04 499 4444
EAP (Employee Assistance Programme) 0800 327 669
ACC Injury Enquiries  0800 101 996
Earthquake Commission (EQC)  0800 326 243
Hutt Hospital 04 566 6999
Housing New Zealand emergency assistance 0800 801 601
Kenepuru Hospital 04 385 5999
Kapiti Health Centre  04 385 5999
Masterton Hospital  06 946 9800
 Ministry of Business, Innovation and Employment  0800 20 90 20
Red Cross 0900 754 726
Wellington Hospital  04 385 5999
Work and Income 0800 559 009

  

Helpful Websites

Agencies

Councils

Helpful Facebook Pages