Technology Systems Investment Programme
If you have any questions about this work, please contact:
Wellington Water, 04 912 4400
Requests for Proposals (RFPs) were sought to deliver this work, with the tender process closing on 2 September, 2025. We are currently evaluating responses to understand which products to use and which suppliers to work with.
What we need
Wellington Water Limited is initiating a request for proposal (RFP) to implement several core technology systems under its Technology Systems Investment (TSI) Programme. The TSI programme addresses urgent system gaps resulting from deferred investments and evolving operational needs and supports the needs of the potential new water services entity planned under the Government’s “Local Water Done Well” policy. The systems (each known as a Tower) in scope of this RFP include:
- Programme & Project Management (PPM)
- Health & Safety System (H&S)
- Asset Management Information System (AMIS)
- Financial Management Information System (FMIS) and Supply Chain Management
- Customer Relationship Management System (CRM)
- Billing System (Billing)
- Human Resources Information System (HRIS)
- Payroll
Participants can respond to one, some or all these Towers.
The full scope of the TSI Programme also includes information management, this is being managed via a separate RFP.
The coloured boxes in the diagram below highlight the system areas of the RFP and correspond to the capability model areas.
