BOIL WATER NOTICE - THOMPSON STREET, MOUNT COOK
BOIL WATER OUTAGE - THOMPSON STREET, MOUNT COOK

The Boil Water Notice remains in place for of all properties on Thompson Street and 77 Nairn Street, Mt Cook, until further notice.

Follow the repair of the burst pipe on Thompson Street, there is a low risk that the water has been contaminated with bacteria. The bacteria can be killed by boiling which is why a boil water notice has been issued as a precaution.

Residents in these impacted areas must boil their water before it is used for drinking, food preparation or dental hygiene. Please make sure you flush your pipes by running a cold tap for 5 minutes.

Daily testing is being carried out for the next few days. We will advise when testing results confirm it is safe to lift the boil water notice. 

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About us / News and media / News and media / Crowdstrike cyber outage

Published 20/07/2024

Crowdstrike cyber outage

As you may be aware a global IT outage is being reported relating to Crowdstrike, a US-based cyber security product. This has had impacts on many businesses in New Zealand and internationally.

Immediately following reports of this last night, checks of all our systems were undertaken and there were no major impacts, with services to customers unaffected. Our teams completed another assessment of our systems this morning and reported no significant issues. 

After further monitoring and liaison with our suppliers and vendors, we are happy that all identified risks are being managed and our services and operations are proceeding without impact.

Given this, we have stood our incident management team down, but will continue to monitor services as per our usual processes.

 

Editor notes

Wellington Water is owned and fully funded by Wellington City Council, Hutt City Council, Porirua City Council, and Upper Hutt City Council, Greater Wellington Regional Council and South Wairarapa District Council. All six councils are equal shareholders.

Our councils own the water infrastructure in the region, and they task us to manage the infrastructure and deliver water services to our communities.

Wellington Water is governed by a Board of Directors. The Board and our organisation receive overall leadership and direction from the Wellington Water Committee, which are also responsible for appointing members to the Board.

The Wellington Water Committee is made up of representatives from our council owners and mana whenua.

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