BOIL WATER NOTICE LIFTED - THOMPSON STREET, MOUNT COOK
BOIL WATER NOTICE LIFTED - THOMPSON STREET, MOUNT COOK

Wellington Water advises that the boil water notice has been lifted for all of Thompson Street and 77 Nairn Street, Mount Cook as of Tuesday, 17 June. 

We acknowledge it has been disruptive over the last few days. We want to thank all impacted residents for their understanding, patience, and co-operation during this time.

The public network has been flushed and tested over the last 72 hours. Testing results of the water quality over this period have come back confirming that water is now safe to drink without boiling. 

We are advising residents who have been away and are returning home to run a cold tap for a few minutes to flush their pipes and any appliances connected to the water supply. Header tanks should be drained and refilled. 

 

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About us / News and media / News and media / Crowdstrike cyber outage

Published 20/07/2024

Crowdstrike cyber outage

As you may be aware a global IT outage is being reported relating to Crowdstrike, a US-based cyber security product. This has had impacts on many businesses in New Zealand and internationally.

Immediately following reports of this last night, checks of all our systems were undertaken and there were no major impacts, with services to customers unaffected. Our teams completed another assessment of our systems this morning and reported no significant issues. 

After further monitoring and liaison with our suppliers and vendors, we are happy that all identified risks are being managed and our services and operations are proceeding without impact.

Given this, we have stood our incident management team down, but will continue to monitor services as per our usual processes.

 

Editor notes

Wellington Water is owned and fully funded by Wellington City Council, Hutt City Council, Porirua City Council, and Upper Hutt City Council, Greater Wellington Regional Council and South Wairarapa District Council. All six councils are equal shareholders.

Our councils own the water infrastructure in the region, and they task us to manage the infrastructure and deliver water services to our communities.

Wellington Water is governed by a Board of Directors. The Board and our organisation receive overall leadership and direction from the Wellington Water Committee, which are also responsible for appointing members to the Board.

The Wellington Water Committee is made up of representatives from our council owners and mana whenua.

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