Severe weather conditions from Wednesday 30 April to Friday 2 May may impact the network
Severe weather conditions may impact the network

Due to severe weather conditions forecasted from today, 30 April until Friday 2 May, there may be impacts on the network, 

Heavy rain increases the chance of excess stormwater entering the wastewater network, which it doesn’t have capacity for. This means there is a higher risk of wastewater overflows during wet weather events or emergencies such as major power cuts.

Our operations team are checking known risk areas and working to ensure that the stormwater network will be running as smoothly as possible. 

 
FAQ / Your Toby

Your Toby

Finding your Toby

A toby is the water shut-off valve, generally located at the boundary of your property, that sits between the council water main and your private water pipe. 

The toby allows the water to your house to be shut off - handy if you're having some plumbing work done or if your hot water cylinder springs a leak. Simply lift the cover and turn the handle of the toby until the water is turned off.

A toby may also be known as a stopcock or isolated valve.

The toby is usually under a black or blue plastic cover or under a metal cover - check out the examples, 

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