Wastewater or sewage?

Wastewater or sewage?.   Read more

What's a lateral?

A lateral is the wastewater or stormwater pipe from an individual property to the council main.The lateral is a continuous pipe which may cross from private to public land (such as a road or recreation reserve), and may serve more than one property.   Read more

My lateral is blocked or broken. Who pays to fix it?

It depends.Each city has their own bylaw or policy as to who is responsible for fixing a lateral.In general, if the issue is within your property boundary, you are responsible.If the issue is outside your property boundary it depends on which city you live in.See below for a summary of your city’s lateral bylaw or policy.   Read more

What's smoke testing?

Smoke testing equipment.   Read more

European Appliances - Hard or Soft Water?

If you have a European dishwasher and the instructions are telling you to add softener, read below.   Read more