Titahi Bay water quality

We won’t be updating this page while we work through how we present information about water quality monitoring for the Wellington region.   Read more

What's a toby?

A toby is the water shut-off valve, generally located at the boundary of your property, that sits between the council water main and your private water pipe.   Read more

What's a lateral?

A lateral is the wastewater or stormwater pipe from an individual property to the council main.The lateral is a continuous pipe which may cross from private to public land (such as a road or recreation reserve), and may serve more than one property.   Read more

Ōwhiro Bay water sampling 2021

We are currently working on how we present information about water quality monitoring for the Wellington region.   Read more

Why is my water brown?

Basin with dirty water It’s likely that work on the pipes in your area has dislodged some silt from inside of the pipes.   Read more

My lateral is blocked or broken. Who pays to fix it?

It depends.Each city has their own bylaw or policy as to who is responsible for fixing a lateral.In general, if the issue is within your property boundary, you are responsible.If the issue is outside your property boundary it depends on which city you live in.See below for a summary of your city’s lateral bylaw or policy.   Read more

Ōwhiro Bay water quality

We won’t be updating this page while we work through how we present information about water quality monitoring for the Wellington region.   Read more

What's smoke testing?

Smoke testing equipment.   Read more

Why does my water taste or smell earthy?

We all enjoy fresh tasting water.However sometimes it may not taste right.Unpleasant tasting water can be caused by more than one thing and below are some tips to help identify what might be causing this problem.   Read more